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• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why doesn't my RYOBI Pole Pruner battery last?

Check your battery’s charge level indicator. Batteries will lose power as the charge reduces. If your battery is nearly depleted you will experience lower power than a fully charged battery. The larger the battery, the longer the chainsaw will run…

Last update: 20/09/2022, 14:49

• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why is my 18V/36V RYOBI Pole Pruner not starting?

If your 18V or 36V RYOBI Pole Pruner isn't starting, it may be your battery - check your battery’s charge level indicator to ensure it's fully charged, check the battery is seated correctly and make sure the battery isn't too hot. Also, make sure…

Last update: 20/09/2022, 14:50

• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why is my 18V/36V RYOBI Pole Pruner charger is not working?

If your 18V or 36V RYOBI Pole Pruner charger isn't working, make sure your battery is correctly inserted in charger, and that the battery isn’t hot. RYOBI batteries have overheat protection built into them. If the battery is too hot the charger will…

Last update: 20/09/2022, 14:52

• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why does my 18V/36V RYOBI Pole Pruner leak oil when not in use?

Oil leaking is a common occurrence and does not signify an issue with your Pruner. Oil is pumped through grooves around the chain bar to ensure the chain and bar are lubricated correctly. Therefore it’s common and expected to have oil left in these…

Last update: 20/09/2022, 14:53

• Generators & Inverters
• Inverters
• Troubleshooting

Troubleshoot RYOBI 36V Power Station that won’t turn on

If your RYOBI 36V Power Station Inverter won’t turn on, check that the battery has been fully charged before using your Inverter. Make sure to press and hold the main power button for 2 seconds.

Last update: 15/09/2022, 11:44

• Generators & Inverters
• Inverters
• Troubleshooting

Troubleshoot RYOBI 36V Power Station plug that stops working

If your RYOBI 36V Power Station AC 240V plug doesn’t work, press and hold the AC button for at least two seconds to turn on the Inverter. Alternatively, your Inverter may be overloaded. Disconnect the device and reset your Inverter.

Last update: 15/09/2022, 11:47

• Generators & Inverters
• Inverters
• Troubleshooting

Troubleshoot RYOBI Power Station if it unexpectedly turns off

Your RYOBI Power Station Inverter may not operate if weather conditions aren’t suitable. Make sure that you’re using the Inverter within a range of -20℃ and 49℃. Also check that the batteries are charged and seated properly.

Last update: 20/09/2022, 10:28