How can we help?

• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why doesn't my RYOBI Pole Pruner battery last?

Check your battery’s charge level indicator. Batteries will lose power as the charge reduces. If your battery is nearly depleted you will experience lower power than a fully charged battery. The larger the battery, the longer the chainsaw will run…

Last update: 20/09/2022, 14:49

• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why is my 18V/36V RYOBI Pole Pruner not starting?

If your 18V or 36V RYOBI Pole Pruner isn't starting, it may be your battery - check your battery’s charge level indicator to ensure it's fully charged, check the battery is seated correctly and make sure the battery isn't too hot. Also, make sure…

Last update: 20/09/2022, 14:50

• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why is my 18V/36V RYOBI Pole Pruner charger is not working?

If your 18V or 36V RYOBI Pole Pruner charger isn't working, make sure your battery is correctly inserted in charger, and that the battery isn’t hot. RYOBI batteries have overheat protection built into them. If the battery is too hot the charger will…

Last update: 20/09/2022, 14:52

• Chainsaws & Pruning Saws
• Pruning Saws
• Troubleshooting

Why does my 18V/36V RYOBI Pole Pruner leak oil when not in use?

Oil leaking is a common occurrence and does not signify an issue with your Pruner. Oil is pumped through grooves around the chain bar to ensure the chain and bar are lubricated correctly. Therefore it’s common and expected to have oil left in these…

Last update: 20/09/2022, 14:53

• Lawn Mowers
• Push Mowers
• Application

How to operate a RYOBI 36V Lawn Mower's self-propelled mode

The motor is controlled by the thumb paddle, which when pushed drives the mower forward. Speed is then controlled by the slider switch, which allows you to set your desired pace. We recommend starting off slow until you get used to it.

Last update: 11/07/2023, 10:00

• Lawn Mowers
• Push Mowers
• Application

How to reset a 36V RYOBI Lawn Mower's Blade Check warning light

To reset a 36V RYOBI Lawn Mower's blade check warning light, hold down the battery icon on the dashboard for 3 seconds.

Last update: 17/11/2022, 15:09

• Lawn Mowers
• Push Mowers
• Application

Understanding the RYOBI 36V Lawn Mower modes

A dashboard is located at the top of the Mower's handle. It provides a single point to set the three moving modes, and pressing the mode button cycles through each of the modes. ECO mode locks the blade in low speed to provide the best runtime, but…

Last update: 29/08/2023, 14:21