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| Possible Cause | Solution |
|---|---|
| Battery not inserted correctly | Ensure that the battery is properly connected and charged. Make sure the latches on the battery pack click into place. |
| Battery low on charge | If the battery is near depleted, charge it fully before attempting to use the secateurs. |
| Not holding trigger switch for long enough | Press and hold the trigger switch for 3 seconds to turn on the product and open the cutting blade. The LED indicator should turn on. |
| Over-temperature protection activated | The temperature of the product may rise, and over-temperature protection may be activated when cutting very dry or hard materials. Wait for 5-10 minutes or until the product has cooled down before resuming. |
| Unit is in sleep mode | The product goes into sleep mode if the trigger switch is not pressed for more than 30 seconds. The LED indicator turns off. Press and hold the trigger switch for 3 seconds to wake the product. |
R18XSEC20, R18XSEC22, R18SEC
