How can we help?

• Ensure the unit has power.
• If you have a battery-powered model, ensure the battery is secured correctly.
• If you have an electric model, ensure your extension lead no longer then 25m.
• If petrol-powered, ensure the unit has fresh fuel.
• When completing any maintenance ensure:
  • Battery: Battery is removed
  • Electric: Unplugged from mains power
  • Petrol: Unit is turned off

Blade Maintenance  

• Hedge trimmer blades require ongoing lubrication to keep the friction between the blades low to prevent excess heat.
• Unlike chainsaws, hedge trimmers do not have an oil reservoir, therefore the oil is applied directly to the trimmer blades. Ensure blades are lubricated before and after every use with a plant-friendly lubricant.
• Blades may be blunt and need sharpening. To sharpen your blades, take them to a sharpening expert. Eg: local mower servicing outlet or knife sharpening business.

Material being cut is too thick

• ​​​​​​​Check your hedge trimmer’s maximum cutting capacity and make sure the material you're cutting isn't too thick