RYOBI 18V ONE+ Stick Vac lost suction

Last update: 07/05/2024, 11:45

Applicable Models

R18XSV9; R18XSV914; R18XSV9PET142; R18SV614; R18XSV912

Video file
Cause Solution
Rubber seal dislodged
  • If you're experiencing a loss of suction from your Ryobi 18V ONE+ HP Brushless Stick Vacuum, it may be because the dust canister's rubber seal is dislodged or loose.
  • It's important that the canister seal is present and correctly seated, with both canister springs external to the seal’s placement.
  • With the seal correctly positioned and both canister springs external and visible to its placement, your vacuum should return to effective and efficient cleaning.
  • If your seal has become dislodged and is missing please follow below steps and a new seal will be sent to you from RYOBI customer service.
Products are likely to experience the problem

The following models have been identified as likely to experience easy dislodgement of the seal. Please check model number and manufacture date:

1) The model numbers:

Bunnings IN

TTi Product Number




18V ONE+ HP™ Brushless Stick Vacuum Tool Only



18V ONE+ HP™ Brushless Stick Vacuum 4.0Ah Kit



18V ONE+ HP™ Brushless Stick Vacuum With Dual Roller 2 x 4.0Ah Kit



18V ONE+ Stick Vacuum  4.0Ah Kit



18V ONE+ HP™ Brushless Stick Vacuum 2.0Ah Kit

 2)  The manufacture date:
Of the above models only those manufactured within this manufacture date range may be impacted

Week (Inclusive)






Rubber seal missing

Step 1: Check the model and manufacture date on the product and see if it's within the range of provided above dates.

Step 2: Please call the RYOBI Customer Service Team and ask for part number 544997002. The replacement seal will be sent to you at no cost.

RYOBI Customer Service:

1300 859 017


Step 3: Please watch above video on how to insert seal.

Dirty dust cup, filter, roller bars
  • For maximum performance, the dust cup, filter, filtration system and rollers bars should be cleaned regularly.
  • Not maintaining these parts will cause a loss of suction
  • Learn how to maintain your Vacuum parts: how to maintain a RYOBI 18V Stick Vacuum


Additional Support